Luxury Interactive 2017

October 16-October 18, 2017

Convene Conference Center, 32 Old Slip, New York, NY


Audrey Yu

VP, Global Digital
John Hardy

Luxury: Interactive, Innovative and Immersive

2:00 PM Pivoting The Path To Purchase

• Listening and adapting to luxury customers as to how, when and where customer want to buy
• Creating contextual content for the customer
• Assessing technology to advance customer services and personalized product recommendations
• Recognizing the online customer in the control and to make the point of sale a point of experience
Live Chat Software