October 15 - 16, 2018
Convene Conference Center, 32 Old Slip, New York, NY
Jessica GaleDirector of Omni Channels
Jessica is the Director of Omni Channels at Holt Renfrew. Jessica leads the operations and technology development of digital at Holt Renfrew, responsible for establishing, operationalizing and growing the online business while continuously launching strategic omni channel initiatives connecting online with in store. The eCommerce Operations team spans across Fulfillment, Customer Care, and Fraud, enabling back office end to end processes and tools. Jessica has experience in retail, beauty, wholesale, and digital across both mid-tier and luxury brands, and previously, was a Management Consultant in Accenture's Strategy Practice. Jessica has her MBA from Columbia Business School.